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Title
Text copied to clipboard!Pharmacy Cashier
Description
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We are looking for a dedicated and detail-oriented Pharmacy Cashier to join our team. The ideal candidate will be responsible for handling customer transactions, providing excellent customer service, and ensuring the accuracy of cash register operations. As a Pharmacy Cashier, you will be the first point of contact for customers, so a friendly and professional demeanor is essential. You will also be responsible for maintaining the cleanliness and organization of the checkout area, assisting with inventory management, and supporting the pharmacy staff as needed. This role requires strong communication skills, the ability to multitask, and a commitment to maintaining patient confidentiality. You will work closely with pharmacists and pharmacy technicians to ensure that all customer needs are met efficiently and accurately. The position offers an opportunity to work in a fast-paced environment where attention to detail and a proactive approach are highly valued. If you are passionate about customer service and have an interest in the healthcare industry, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Handle customer transactions accurately and efficiently.
- Provide excellent customer service and address customer inquiries.
- Maintain the cleanliness and organization of the checkout area.
- Assist with inventory management and restocking shelves.
- Support pharmacy staff with various tasks as needed.
- Ensure the accuracy of cash register operations.
- Process payments, returns, and exchanges.
- Maintain patient confidentiality at all times.
- Assist customers with locating products and providing product information.
- Balance cash drawers at the end of each shift.
- Follow all pharmacy policies and procedures.
- Assist in the preparation of prescription orders under the supervision of a pharmacist.
- Handle customer complaints and escalate issues as necessary.
- Participate in ongoing training and development programs.
- Ensure compliance with all health and safety regulations.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous cashier or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and accuracy.
- Basic math skills and ability to handle cash transactions.
- Proficiency with point-of-sale (POS) systems.
- Ability to stand for extended periods.
- Friendly and professional demeanor.
- Commitment to maintaining patient confidentiality.
- Ability to work flexible hours, including evenings and weekends.
- Basic knowledge of pharmacy operations is a plus.
- Ability to lift and carry up to 25 pounds.
- Strong problem-solving skills.
- Ability to work well in a team environment.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a customer service role?
- How do you handle difficult customers?
- What steps do you take to ensure accuracy in cash transactions?
- How do you prioritize tasks in a busy environment?
- Can you provide an example of a time when you went above and beyond for a customer?
- How do you maintain confidentiality in a pharmacy setting?
- What do you know about our pharmacy and the services we offer?
- How do you handle stress and pressure in the workplace?
- Are you comfortable working flexible hours, including evenings and weekends?
- How do you ensure compliance with health and safety regulations?
